YUBA-SUTTER CHAMBER OF COMMERCE
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THE VOICE FOR BUSINESS
CATALYST, CONVENER & CHAMPION
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The Chamber will be closed the following dates:
December 24 - January 1 for the Christmas/New Year Holiday
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Who Are We?
I think there is often a misconception about what a Chamber of Commerce is. I can attest to this confusion through the examples of the dozens of calls we receive in a year, leading me to believe that many people think of us as 411 or the Better Business Bureau. I’d even go as far as to say some folks think we are the omnipotent finder of just about anything! We have had some doozies!.... “Ah yes, Hello, is this the Chamber of Commerce?.....I am looking for someone I went to high school with 40 years ago, his name is John. I don’t remember his last name, but I believe his Aunt Martha lived on Cooper. Can you help me find this person?” …..We have heard them all!
And then we have our school of thought that Chambers are all about mixers and networking. Parties, pageants and pancake breakfasts! While there is truth to this; and we do understand the value of networking opportunities, this is not the sum of who we are. I want to assure you we are so much more and becoming even more. It is a fact, that for Chambers to remain relevant and of value, we must become more than our parties, pageants and pancake breakfasts! Our Chamber is working diligently to build programming and services that will help to promote and support businesses in a myriad of ways.
For those not completely sure what a chamber is all about, here is a little Chamber 101.
A Chamber of Commerce is a form of business network, e.g., a local organization of businesses whose goal is to further the interests of businesses. Business owners in towns and cities form these local societies to advocate on behalf of the business community. The chamber of commerce is an organization of citizens who are investing their time and money in a community development program-working together to improve the economic, civic, and cultural wellbeing of the area. Local businesses are the members that elect a board of directors and/or executive council to set policy for the Chamber.
There are two primary functions of a chamber of commerce: first, it acts as a spokesman for the business and professional community and translates the group thinking of its members into action; secondly, it renders a specific product or services type that can be most effectively be beneficial by a community organization and to its members as a whole.
We look forward to sharing with you continued improvements at our Chamber!
p.s. I am sure you have noticed the new look of our E-Newsletter. Our editor, Michelle Downing, is gifted! I would like to also point out, that beginning this month, we will be moving to bi-weekly E-Newsletters but we will continue to share upcoming events with you on a weekly basis.
Thank you and Happy Holidays!
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We would LOVE to have your Testimonial
We were wondering if you’d be willing to share your thoughts about how the Chamber has helped you and your business.
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Recology Has Joined the Chamber Champion Cirlce
The Yuba Sutter Chamber of Commerce is pleased to announce that Recology Yuba-Sutter has joined the Champion Circle - a special group of businesses and individuals who have made a significant annual financial investment in support of the Yuba-Sutter Chamber of Commerce’s initiatives, programs, and projects.
“We are deeply grateful for Recology’s long-standing commitment to the Chamber. They are among the first to join this Chamber partner group. This level of support is a testament to their commitment to the Yuba Sutter business community.”, says Marni Sanders, CEO.
Champion Circle participants are leaders in the business community. They help set the standard for quality services and help improve the business climate which will ultimately affect the economic success of our community
“The Chamber’s commitment to the health of the Yuba Sutter business community is to be commended. We at Recology understand the critical role that Chambers play in communities and the Yuba Sutter Chamber of Commerce is no exception. They are the voice for business in Yuba Sutter.”, says Dave Adler, Assistant Group Manager, Recology.
The Chamber is proud to work alongside our partners to build a strong and unified voice for our business community’s interests.
The Yuba-Sutter Chamber of Commerce represents more than 500 businesses in the Yuba-Sutter area. Learn more at www.yubasutterchamber.com.
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The 8 Most Damaging Online Reputation Mistakes You Can Make
Warren Buffet once said, 'It takes 20 years to build a reputation and five minutes to ruin it.' In the high-speed information age of the Internet, we might amend that to say it takes five seconds to ruin it, or nanoseconds if we're talking about viral content.
Surprisingly, most companies' reputations aren't ruined by angry customers or cunning competitors. You're much more likely to make a gaffe yourself that costs you in terms of customer trust. Here are the most damaging online reputation killers to be avoided at all costs.
1. Ignoring Customer Complaints
ALWAYS respond to customers quickly and attentively. When a customer complains about your company, other potential customers are listening. If you're AWOL, they'll be wondering what's up. Instead of disappearing, engage the customer in conversation. You can turn the complaint into a customer service opportunity by showing that you care. HUG YOUR HATERS!
2. Online Reputation on Autopilot
Actively monitor your reputation consistently and frequently. Don't only get concerned with it when there's a problem. Set up alerts so that you know when people are talking about you and respond quickly when they do.
3. Getting Defensive
Again, if there's a complaint or someone says something nasty about you, don't get defensive. This looks bad, even if you're in the right and the other person is a complete jerk. When you're defensive, it shows that the person got under your skin and that there might be some truth to the attack. It also shows a lack of confidence on your part. Always handle complaints in a friendly, professional manner.
4. Badmouthing a Client
Never badmouth a client or customer online. The whole point of your online presence is to attract clients and customers. When you say something nasty or inappropriate about one, this sends the message to prospects that you don't respect them. Even if your product is popular and valuable, you'll drive them away.
Actually, it's never a good idea to trash anyone online. This goes for colleagues, competitors, or any other people that annoy you. This rule even applies if a person has said something about you that you don’t like.
You should be building a reputation for being a friendly person that anyone can feel comfortable sharing information with.
5. Flat-out Lying
The urge to lie or bend the truth online is always there. It's easier to lie through a computer screen than in person. In fact, you may be stretching the truth without realizing it. But the best thing you can do for your reputation is to be honest and transparent. You should always assume that a lie will be discovered, and you’ll be exposed to the inevitable damage to your reputation.
6. The Invisible Man/Woman
To build a good reputation online, you need to be consistent. Don't disappear for days or weeks on end. Make it part of your regular routine to be present and interact with your audience online.
7. Embarrassing Photos and Videos
One embarrassing photo or video can completely ruin your online reputation. Think of all the celebrities that have suffered this fate. Be careful about what you're doing whenever cameras are present. You want your viral video to be one about how cool your products are, not how drunk you were at a party last weekend.
8. Social Media Under the Influence
Perhaps the worst mistakes are made when you decide to get on Facebook or Twitter after having a few too many drinks. Companies have to be careful about what they say in posts and tweets. Even if you're slightly tipsy, the filter that keeps you appropriate may fall by the wayside. There's nothing more embarrassing than waking up and discovering what you posted the night before.
All on the Same Page
If you have a staff of even one other employee or contractor, make sure they understand how serious online reputation is. Create a reputation policy so that everyone is on the same page and you can effectively avoid making any of these mistakes.
Article by Michelle Downing, Marketing & Membership Director for the Yuba-Sutter Chamber of Commerce
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Attention Marysville Merchants!
Friday, Dec 6th (the night before the parade) is Holiday Shopping Night Out, dedicated to fostering local commerce during the busiest shopping season of the year.
Be a part of the festivities — central promotion, Christmas Tree Lighting, Holiday Carolers, and the launch of two Holiday Pop Up Shops.
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Make sure your organization is in compliance and order your 2020 poster today!
California businesses face increasing demands to comply with labor laws. We make it easy for your businesses to meet compliance requirements.
Keep in mind that every California employer MUST display a CURRENT California and Federal Labor Law Poster at each company facility.
Severe fines and penalties are assessed if a business doesn’t display a current poster.
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Honoring Women Leaders in the Community- Nominations for the ATHENA AWARD! DEADLINE IS MONDAY, DECEMBER 3, 2018.
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The Chamber would like to recognize FRANK M. BOOTH for their ongoing sponsorship of this prestigious award and thank them for their commitment to recognizing women leaders in the Yuba Sutter community! You can complete a nomination online at
by clicking on the button below.
The ATHENA Award Program recognizes and honors the achievements of outstanding professional and business women. It celebrates individuals who strive toward the highest level of accomplishment; women who excel in their chosen field but who also open paths so that others may follow.
The ATHENA sculpture was created to capture and embody, in abstract bronze and crystal, all the strength, wisdom and power of the mythical goddess.
The ATHENA Award Program is an international program. Since its beginning in Michigan in 1982, more than 7,000 awards have been presented in over 500 communities in 8 countries. The Yuba Sutter Chamber of Commerce is pleased to bring this important recognition program to women in the Yuba Sutter area.
Member to Member Discount Program
This FREE program will help you build business-to-business relationships with other companies and organizations by offering products and services at a discount to other Yuba-Sutter Chamber members and their employees. Designed to enhance your membership value, this program encourages members to buy from other members to save money, increase visibility and promote new business for their companies.
This great marketing opportunity is free to you as a member of Yuba-Sutter Chamber. If you would like to participate, please click the button below. Once we receive the listing of offerings from businesses, we will then list it on our website and in our membership directory.
NOTE: This program is not intended to endorse a particular product or member firm but to promote member-to-member relationships.
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ADVOCACY
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Tuesday, December 3rd at 7:30am-8:30am
Yuba-Sutter Economic Development Corp
950 Tharp Road, Suite 1303
Yuba City
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ANNUAL EVENTS
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Honoring the Best of Yuba-Sutter
Yuba-Sutter Chamber of Commerce Gala and Awards - Friday, February 28, 2020, Hard Rock Hotel and Casino
The Gala is an opportunity to honor and recognize chamber businesses for their achievements as well as individuals who have given countless hours of volunteer work in hopes of strengthening the local community and the Yuba-Sutter Chamber.
This is your opportunity to nominate a business or individual for an award. You may also nominate yourself or your business.
Please tell us about a Chamber business or individual you have seen making a difference in the Yuba-Sutter area.
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RIBBON CUTTING
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Ribbon-Cutting Ceremony for Dove Auto Glass
The Yuba-Sutter Chamber of Commerce held a ribbon-cutting ceremony for our new member Dove Auto Glass at 598 Garden Hwy #6, Yuba City on Tuesday, November 19th at 5:30pm.
Owner, Kenny Dove welcomed everyone and reported that Dove Auto Glass is the most affordable and highest rated solution for windshield repairs and auto glass replacements. They service all vehicles from cars, trucks, big rigs, and motorhomes and they accept all insurance carriers and offer in shop service with appointment and mobile service when it's convenient for their customers.
Services include:
· Windshield Replacement
· Sunroof Replacement
· Door Glass Replacement
· Vent Glass Replacement
· Back Glass Replacement
· Windshield “Chip” Repair
· Glass Installs
· Window Regulator Replacement
For more information call:(530) 635-1010. You can also visit them on Facebook or find them at doveautoglass.com
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Ribbon-Cutting for SoYouCan
The Yuba-Sutter Chamber of Commerce held a ribbon-cutting ceremony for our new member and Non-Profit Friend, SoYouCan, on Wednesday, November 20th at 5:30 pm.
SoYouCan is a non-profit organization furthering the pride in the Yuba-Sutter community through local events and help during the holidays for those in need. The organization fulfills the needs of our Seniors, families and children of our Yuba-Sutter communities.
Co-Founder, Angie Gates welcomed everyone and reported that in the eight years the Non-Profit has existed, they have provided Christmas gifts to 5,200 children for 2000 families in the Yuba-Sutter area.
Angie thanked her board members for their dedication to the Non-Profit.
Heather Gates,
Betty Delaney
Rita Andrews,
Dennise Carothers Burbank,
Dizarea Weber,
Liz Gates,
Toni Medeiros
For more information on how you can support their efforts by sponsoring, donating or volunteering call Angie Gates at (530) 415-0145. You can also visit them on Facebook
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COMMUNITY EVENTS
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Date & Time: Friday, November 29, 7pm &
Saturday, November 30, 7pm
Sunday, December 1, 2pm
Location: The Burrows Theater, 630 E Street, Marysville
Tickets: General Admission $20 (Students 18 and under are free with a paid adult)
Event Date:11/29/2019 - 11/30/2019
Event Time:7:30 PM - 9:30 PM
Location:The Acting Company
815 B Street
Tickets are $20 per person. Best to make reservations in advance. Opening Weekend Discounts: $18 for Seniors, Students, and Military Families. Scheduled groups of 6 or more, tickets are $18 per person.
Event Date: 11/30/2019
Event Time:1:00 PM - 2:00 PM &
3:00 PM - 4:00 PM
Location: The Acting Company
815 B Street Yuba City
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Come join the Sutter County Museum for the 40th Annual Trees & Traditions!
Jonathan Karrant (jonathankarrant.com) will be joining us one last time to swoon and croon us into the holiday spirit. Heavy hors d’oeuvres will be provided by The French Whisk, we’ll have champagne, wine, and beer, and don’t forget our silent auction and raffle! Sponsorship opportunities are available for this event, please contact us for more information.
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GOVERNMENT MEETINGS
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Council Chambers at City Hall
1202 Civic Center Boulevard
Tuesday, 12/03/2019
6:00 pm - 8:00 pm
Marysville City Council Meeting
Marysville City Council Chamber
526 C Street
Tuesday, 12/03/2019
6:00 pm - 7:00 pm
Council Chambers at City Hall
9955 Live Oak Blvd.
Wednesday, 12/04/2019
7:00 pm - 8:00 pm
Wheatland Community Center
101 C Street
Wheatland, CA Tuesday
Tuesday, 11/26/2019 CANCELLED
6:00 PM - 7:00 PM
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Yuba-Sutter Chamber of Commerce
1300 Franklin Rd., Yuba City, CA. 95993
530-743-6501
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Yuba Sutter Chamber of Commerce | 1300 Franklin Road | Yuba City, CA 95993
